Careers

Department: Manufacturing
Location: 15 St Andrews Road, Huddersfield, HD1 6SB
Hours: 37.5 hours per week
Shift: Monday – Friday 6am-2pm
Reporting to: Production Manager
Salary Range: Dependant on experience and in line with Polyseam Wage structure

Job Summary 

We are looking for an experienced and proactive Production operative to join our busy and dynamic Manufacturing team.

While the primary focus is on the operation of the Sheet extrusion line, there could be occasional requirements for cross-training and operating in various areas across Manufacturing based on requirement.

Key Responsibilities 

• Work closely with internal stakeholders (QC, Engineering, Production) to ensure efficient running of the line to meet customer demands
• Machine Setup: Operator is required to set up the extrusion machine according to specific job requirements, configuring machine controls and adjusting temperatures and pressures.
• To proactively buy into the positive company culture and proactively contribute to improvements in efficiencies
• Operation Monitoring: Continuously monitor the extrusion process to ensure materials are being shaped correctly and to specification. This may involve adjusting controls to maintain the quality and consistency of the output.
• Quality Control: Alongside the QC department, inspecting extruded products for defects and making necessary adjustments to the machine settings is crucial. Operators must be adept at detecting and correcting issues to maintain high-quality standards.
• Routine Maintenance: Conducting routine maintenance tasks such as cleaning and lubricating to help prevent breakdowns and ensure longevity.
• Record Keeping: Maintaining accurate records of production data, machine settings, and maintenance activities is essential for tracking performance and troubleshooting issues.

Quality, Health & Safety & Continuous Improvement

• Identify and report issues or opportunities for improvements in production
• Ensure all Production Procedures are followed, and processes align with company quality standards.
• Proactively contribute to Polyseams’ Health & Safety policies

Experience

• Engineering/manufacturing operator background (ideal)
• Strong mechanical aptitude (qualifications or working experience)
• Experienced in working within a fast-paced environment
• Sheet extrusion knowledge would be ideal
• FLT licence is desirable – Counterbalance/Pivot Steer

Working Conditions

• Team Culture: Collaborative, professional, and customer-focused environment.
• Professional Development: Opportunities may be available for training and career growth within the organisation.
• Health and Safety: All employees must adhere to relevant health and safety policies to ensure a safe working environment for staff and visitors.

To apply for the advertised position, please email your CV and cover letter to HR@polyseam.com. Alternatively, if you’re local to our Huddersfield head office, you can drop off a hard copy at reception. Polyseam is an equal opportunity employer and welcomes applicants from all backgrounds.

Department: Manufacturing

Location: 15 St Andrews Road, Huddersfield, HD1 6SB

Hours: 37.5 hours per week

Shift: Monday – Thursday 8:00 am to 4:30 pm, Friday 8:00 am to 2:00 pm

Reporting to: Manufacturing Director

Salary Range: Dependent on experience

Job Summary

We are looking for a proactive Continuous Improvement Operator to join our busy and dynamic Manufacturing team. This role requires experience within a similar role, with proven ability in Lean, Continuous improvement and systems.

The ideal candidate will be highly organised, technically confident with systems, and capable of communicating well with relevant stakeholders.

Key Responsibilities

• Consistently improve and remove bottlenecks within manufacturing processes

• Conduct time and motion studies and workflow optimisation activities

• Maximise production output while reducing waste

• Maintain excellent standards of quality, health, and safety

Quality & Output Oversight

• Ensure all CI initiatives meet required quality standards

• Monitor key performance indicators including:

• Throughput

• Defect rates

• Downtime

• Apply Lean and/or Six Sigma methodologies to optimise workflows

• Maintain a strong safety-first and quality-first mindset

Issue Resolution

• Communicate findings from time and motion studies

• Support troubleshooting and corrective actions

• Gather and analyse production data to identify trends and opportunities

• Identify deviations from standard operating procedures

• Conduct root cause analysis and structured problem solving

Working Conditions

• Office & shop floor based with collaborative interaction across departments.

• Standard office equipment usage (PCs, phones, software systems).

• Supportive, professional team culture focused on continuous improvement and collaboration.

• Opportunities may be available for training and career growth within the organisation.

• All employees must adhere to relevant health and safety policies to ensure a safe working environment for staff and visitors.

Qualifications & Experience

• Minimum 5 years’ experience in Manufacturing environment is preferential.

• Strong Excel skills: ability to manage spreadsheets, reports, and data analysis.

• High level of accuracy and attention to detail.

• Experienced in using CRM and order processing systems.

To apply for the advertised position, please email your CV and cover letter to HR@polyseam.com. Alternatively, if you’re local to our Huddersfield head office, you can drop off a hard copy at reception. Polyseam is an equal opportunity employer and welcomes applicants from all backgrounds.

Department: Customer Service

Location: 15 St Andrews Road, Huddersfield, HD1 6SB

Hours: 37.5 hours per week

Shift: Monday – Thursday between 8:00 am to 5:00 pm, Friday between 8:00am to 3:30 pm (finish time dependant on start time)

Reporting to: Service Director

Salary Range: Dependent on experience

Job Summary

We are looking for an experienced and proactive Customer Service Administrator to join our busy and dynamic Customer Service team. This role requires a minimum of 5 years’ experience in a similar role, with proven ability in order processing, Excel, and customer account management, ideally within a manufacturing or export-oriented environment.

The ideal candidate will be highly organised, technically confident with systems, and capable of supporting both UK and international customers. This role will also suit someone looking to grow into product-related responsibilities within the Customer Service function.

While the primary focus is customer service and administrative coordination, there may be occasional support for visitor engagement and internal events as needed.

Key Responsibilities

Customer Service & Order Management

• Deliver a high standard of service to both UK and international customers via phone and email.

• Accurately manage end-to-end order processing, including entry, confirmation, system updates, coordination

with production, logistics, and invoicing.

• Proactively manage customer expectations and provide regular updates on order status, lead times, and delivery schedules.

• Work closely with internal teams (production, planning, logistics, sales) to meet customer requirements.

• Handle and resolve enquiries or complaints efficiently, escalating when necessary.

• Maintain accurate customer records and ensure timely updates in CRM and order systems.

• Support wider customer service initiatives and projects as required.

Product and Systems Support

• Assist with data entry and management for product information and system updates.

• Contribute to the ongoing improvement of internal systems, reporting, and documentation.

• Support the Customer Service Coordinator and Service Director with product-related tasks and customer feedback.

Visitor & Event Support (Occasional)

• Greet and accommodate visitors as needed, maintaining a professional and welcoming environment.

• Provide occasional support for hosting visitors or assisting with company events.

• Ensure a professional, welcoming atmosphere during customer or supplier visits.

Quality & Continuous Improvement

• Identify and report issues or opportunities for service improvement.

• Ensure all customer service processes align with company quality standards.

• Collaborate across departments to drive customer satisfaction and efficiency.

Qualifications & Experience

• Minimum 5 years’ experience in a Customer Service / Order Processing / Administration role.

• Strong Excel skills: ability to manage spreadsheets, reports, and data analysis.

• High level of accuracy and attention to detail.

• Experienced in using CRM and order processing systems.

• Strong organisational skills and the ability to manage multiple priorities effectively.

• Professional and confident communicator, both verbally and in writing.

• Experience working in a manufacturing environment is useful however not essential.

• Export knowledge and experience supporting international customers preferred.

• Demonstrated ability to learn quickly and adapt to varied tasks or business needs.

Working Conditions

• Office-based with collaborative interaction across departments.

• Standard office equipment usage (PCs, phones, software systems).

• Occasional flexibility required to support internal or external events.

• Supportive, professional team culture focused on customer success and continuous improvement.

• Opportunities may be available for training and career growth within the organisation.

• All employees must adhere to relevant health and safety policies to ensure a safe working environment for staff and visitors.

• Working hours and holiday schedules are in line with construction industry standards, which include several defined breaks during the year. Exact dates are confirmed annually and communicated well in advance.

To apply for the advertised position, please email your CV and cover letter to HR@polyseam.com. Alternatively, if you’re local to our Huddersfield head office, you can drop off a hard copy at reception. Polyseam is an equal opportunity employer and welcomes applicants from all backgrounds.